Terms of service

Last updated: 15/08/2026

Welcome to RAIEH Perfumes.

These Terms of Service govern your use of the RAIEH website, raieh.in, and your purchase of products through our online store.

By accessing our website or placing an order, you agree to these Terms of Service.

1. About RAIEH

RAIEH is an Arabian perfume brand offering fragrances for Men, Women and Unisex customers.

Our collection currently includes six signature fragrances, each created with its own distinctive fragrance profile.

2. Products

We make reasonable efforts to ensure that product descriptions, fragrance notes, images, sizes and other product information displayed on our website are accurate.

Minor differences in color, packaging or appearance may occur due to photography, screen settings, manufacturing variations or packaging updates.

3. Product Usage

Perfumes are intended for external use only.

Please follow the usage and storage instructions provided with the product. Avoid contact with eyes and keep fragrances away from heat, flames and other sources of ignition.

If you experience irritation or an allergic reaction after using a fragrance, discontinue use and seek appropriate medical advice.

4. Pricing

All prices displayed on the RAIEH website are subject to change without prior notice.

We reserve the right to correct pricing, product information or listing errors.

If an error affects an order that you have already placed, we will contact you and provide an appropriate resolution.

5. Orders

When you place an order through our website, you are requesting to purchase the selected products.

RAIEH reserves the right to cancel or refuse an order where reasonably necessary, including in cases of:

Product unavailability
Incorrect pricing or product information
Suspected fraudulent or unauthorized activity
Incorrect customer information
Technical or operational errors

If payment has already been received for an order that is cancelled by RAIEH, the applicable amount will be refunded.

6. Payments

Payments are processed through the payment methods available at checkout.

Payment information may be handled by third-party payment providers. RAIEH does not intentionally store complete payment card information on its own systems.

7. Shipping and Delivery

Orders are shipped according to our Shipping Policy.

Delivery times provided on our website are estimates and may vary depending on the delivery location, courier availability, weather conditions, public holidays and other circumstances beyond our reasonable control.

8. Returns and Refunds

Returns, cancellations and refunds are governed by our Return & Refund Policy.

Please review the Return & Refund Policy before placing an order.

9. Order Cancellation

Orders may be cancelled before they are dispatched, subject to our ability to process the cancellation.

Once an order has been dispatched, cancellation may no longer be possible and the order will be subject to our Return & Refund Policy.

10. Website Use

You agree to use the RAIEH website only for lawful purposes.

You must not:

Misuse or interfere with the operation of our website
Attempt to gain unauthorized access to our systems
Use the website for fraudulent purposes
Copy or reproduce website content without permission
Introduce malicious software or harmful code

11. Intellectual Property

The RAIEH name, logo, brand identity, product photographs, graphics, designs, text, website content and other original materials are owned by or licensed to RAIEH.

These materials may not be copied, reproduced, modified, distributed or used commercially without prior written permission.

12. Third-Party Services

Our website may use third-party services such as payment providers, shipping partners, analytics services and other technology providers.

Your use of those services may also be subject to the terms and policies of the respective third parties.

13. Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted or completely free from technical errors.

We may temporarily suspend or modify the website for maintenance, updates or other operational reasons.