Shipping policy

Last updated: 15/08/2026

At RAIEH Perfumes, we are committed to getting your favorite fragrances delivered safely and conveniently.

We currently offer Pan-India delivery.

Order Processing

All orders are processed after successful payment and order confirmation.

Orders are generally dispatched within 2-3 business days.

Orders placed on weekends or public holidays may be processed on the next working day.

Once your order has been dispatched, you will receive shipping and tracking information through the contact details provided at checkout, where tracking is available.

Delivery Time

Orders are generally delivered within 3-5 business days after dispatch.

Delivery times may vary depending on your location, courier availability and other circumstances beyond our reasonable control.

Remote and certain non-serviceable locations may require additional delivery time.

Please note that delivery timelines are estimates and are not guaranteed delivery dates.

Shipping Charges

Applicable shipping charges, if any, will be displayed at checkout before you complete your purchase.

Order Tracking

Once your order has been dispatched, you may receive a tracking number or tracking link through email, SMS or WhatsApp, depending on the information provided during checkout.

You can use the tracking information to follow the progress of your shipment.

Incorrect or Incomplete Address

Please make sure that your delivery address, phone number and other contact details are correct before placing your order.

RAIEH Perfumes is not responsible for delays or failed deliveries resulting from an incorrect, incomplete or inaccurate address provided by the customer.

If an order is returned to us because of an incorrect address or unsuccessful delivery attempts, additional shipping charges may apply for re-delivery.

Delayed Deliveries

Although we work with our delivery partners to ensure timely delivery, delays may occasionally occur due to circumstances beyond our control, including:

Weather conditions
Public holidays
Courier or logistics delays
High-volume periods
Natural events
Service disruptions
Remote-location delivery conditions

If your order appears to be significantly delayed, please contact us and we will assist you in checking the shipment status.

Damaged or Tampered Packages

Please inspect your package when it arrives.

If you receive a package that appears to be damaged, leaking or tampered with, please contact us as soon as possible.

Please provide your order number along with clear photographs and/or video of the package and product.

For more information, please refer to our Return & Refund Policy.

Undelivered or Returned Shipments

If a shipment cannot be delivered because of an incorrect address, failure to receive the package, or repeated unsuccessful delivery attempts, the shipment may be returned to us.

If re-delivery is requested, additional shipping charges may apply.