RAIEH Perfumes — Privacy Policy

Last Updated: 15 August 2026

At RAIEH Perfumes, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, raieh.in, or purchase our products.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.

1. Information We Collect

When you visit our website, create an account, place an order or contact us, we may collect information such as:

• Your name
• Billing and shipping address
• Email address
• Phone number
• Order and purchase details
• Payment-related information required to process your order
• Information you provide when contacting customer support
• Device, browser and website usage information

We only collect information that is reasonably necessary to operate our website, process orders and provide our services.

2. How We Use Your Information

We may use the information we collect to:

• Process and fulfil your orders
• Process payments
• Arrange shipping and delivery
• Send order confirmations and updates
• Respond to customer enquiries
• Provide customer support
• Process returns, refunds and exchanges
• Improve our products, website and customer experience
• Prevent fraud, unauthorized activity and misuse of our website
• Comply with applicable legal and regulatory requirements
• Send promotional or marketing communications where permitted and where applicable

3. Payment Information

Payments made through our website may be processed by third-party payment providers.

Payment providers may collect and process payment information according to their own privacy policies and terms.

RAIEH does not intentionally store complete payment card details on its own systems.

4. Shipping Information

To deliver your order, we may share necessary information such as your name, phone number and delivery address with our shipping and logistics partners.

This information is used only as reasonably necessary to fulfil and deliver your order.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand how visitors use our website and improve your shopping experience.

Third-party services used by our store may also use cookies or similar technologies according to their respective policies.

You may be able to manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

6. Third-Party Services

RAIEH may use trusted third-party service providers to operate our online store and provide services such as:

• Payment processing
• Shipping and delivery
• Website hosting and technology
• Analytics
• Customer support
• Marketing and communication

These service providers may process information on our behalf or according to their own privacy policies.

We recommend reviewing the privacy policies of third-party services where applicable.

7. Marketing Communications

If you provide your contact information or otherwise consent to receive promotional communications, we may use it to send information about RAIEH products, offers, launches and other updates.

You can opt out of promotional communications at any time by using the unsubscribe option provided in the communication or by contacting us.

Please note that you may still receive essential communications relating to your orders, such as order confirmations, shipping updates and important service messages.

8. Protection of Your Information

We take reasonable measures to protect the personal information we collect from unauthorized access, misuse, alteration or disclosure.

However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

9. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including processing orders, providing customer support, maintaining business records and complying with applicable legal requirements.

When information is no longer required, we may securely delete or anonymize it where appropriate.

10. Your Privacy Choices

Depending on applicable law, you may have rights relating to your personal information, including the ability to request access to, correction of or deletion of certain information.

You may also contact us regarding questions or concerns about how your personal information is handled.

To make a privacy-related request, please contact us using the details provided below.

11. Children's Privacy

Our website and products are intended for general consumers and are not specifically directed toward children.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can take appropriate steps.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services or applicable legal requirements.

When we make changes, we will update the "Last Updated" date at the top of this policy.

We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy, our privacy practices or the information we hold about you, please contact us:

RAIEH Perfumes
Email: blacklinkdigitalsolution@gmail.com
Website: raieh.in
Phone / WhatsApp: 7994540963
Business Address: Al Jazeera complex, Alanallur, Palakkad

We will make reasonable efforts to respond to privacy-related enquiries in a timely manner.